Return and Refund Policy & Safety & Usage

Refund Policy for IPL Hair Removal Devices At our online website specialized in IPL hair removal devices, we want our customers to be completely satisfied with their purchase. Therefore, we have established the following refund policy:

1. Our refund policy is valid for 14 days from the date of purchase if the product does not work. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund.

2. To be eligible for a refund, the product must be in its original condition, unused, and in the same packaging as when you received it.

3. You must provide proof of purchase, such as an order number or receipt.

4. If the product is defective or damaged, we will offer a full refund or exchange, including shipping costs.

5. If, for any reason other than a defect, you find yourself unsatisfied with the product, we regret to inform you that we are unable to process a refund. Our product, being an IPL device directly connected with the skin, poses potential health risks.

6. Refunds will be processed within 10 business days of receiving the returned product.

7. We reserve the right to refuse a refund if the product has been used or damaged by the customer. We strive to provide high-quality products and customer service, and we hope that our refund policy reflects our commitment to customer satisfaction.

If you have any questions about our refund policy or wish to request a refund, please contact our customer service team

Safety Guidelines & Warnings – IPL Hair Removal Devices

Your safety is our top priority. Please read the following instructions carefully before using your IPL hair removal device. Failure to follow these guidelines may result in skin damage or health complications and will void your warranty.

 Do NOT Use the Device If:

  • You have recently been exposed to strong sun (natural or solarium). Wait at least 2 weeks before using the device.

  • You are pregnant, breastfeeding, or have a pacemaker or other electronic implants.

  • You have open wounds, infections, eczema, psoriasis, active acne, or any other skin condition in the area you want to treat.

  • You have tattoos, dark birthmarks, or large moles in the treatment area.

  • You are under 18 years old.

 Medical Disclaimer:

If you suffer from any skin condition, are undergoing dermatological treatments, or have sensitive or reactive skin, you must consult your dermatologist or physician before using this device.
We are not responsible for any adverse effects caused by use against medical advice.

 Mandatory Safety Steps Before Use:

  • Always perform a skin patch test on a small area 24 hours before your first full treatment.

  • Shave the area before use. Do not wax or epilate the skin beforehand.

  • Do not apply creams, lotions, perfumes, or deodorants before treatment.

 During Use:

  • Always wear protective glasses to shield your eyes.

  • Use only on dry, clean skin in a well-lit area.

  • Never use the device under water or in the bath/shower – this is an electric product.

 Aftercare – What to Avoid:

  • Avoid hot showers, saunas, or heavy sweating for 6 to 8 hours post-treatment.

  • Do not use perfume, deodorants, acids, exfoliators, or tanning products for at least 24–48 hours after use.

  • Avoid sun exposure and always apply SPF 50+ to protect treated skin.

 General Warnings:

  • This is a cosmetic device, not a medical device.

  • Results vary depending on skin tone, hair color, and consistency of use.

  • We are not liable for improper use or for results that do not meet personal expectations.

  • By using this product, you confirm that you have read and understood these warnings and are using the device at your own risk.

Skinbar Wien

"Beauty is a Right, Not a Privilege"