Return and Refund Policy
Refund Policy for IPL Hair Removal Devices At our online website specialized in IPL hair removal devices, we want our customers to be completely satisfied with their purchase. Therefore, we have established the following refund policy:
1. Our refund policy is valid for 14 days from the date of purchase. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund
2. To be eligible for a refund, the product must be in its original condition, unused, and in the same packaging as when you received it.
3. You must provide proof of purchase, such as an order number or receipt.
4. If the product is defective or damaged, we will offer a full refund or exchange, including shipping costs.
5. If, for any reason other than a defect, you find yourself unsatisfied with the product, we regret to inform you that we are unable to process a refund. Our product, being an IPL device directly connected with the skin, poses potential health risks.
6. Refunds will be processed within 10 business days of receiving the returned product.
7. We reserve the right to refuse a refund if the product has been used or damaged by the customer. We strive to provide high-quality products and customer service, and we hope that our refund policy reflects our commitment to customer satisfaction.
If you have any questions about our refund policy or wish to request a refund, please contact our customer service team